Frequently Asked Questions
Everything you need to know about our premium handcrafted paracord accessories.
What materials are used in your Paracord Buddy accessories?
We use genuine US-made 550 Type III paracord, known for its extreme durability and strength. Our hardware, including buckles and shackles, is made from high-grade stainless steel or tactical-grade polymers to ensure longevity and style.
How do I choose the right size for my bracelet?
To find your perfect fit, measure your wrist circumference with a flexible measuring tape or a piece of string. We recommend adding 1-2cm to your tight wrist measurement for a comfortable fit. Please refer to our detailed Size Guide on each product page.
How long will it take to receive my order within the UK?
As each item is handcrafted to order in our UK studio, please allow 1-3 business days for production. Once dispatched, standard shipping typically takes 2-4 business days, while express options are available at checkout.
Can I wear my paracord jewelry in the water?
Yes, our paracord is mildew-resistant and waterproof. However, frequent exposure to salt water or chlorine may slightly dull the color over time. We recommend rinsing your accessory with fresh water after swimming to maintain its appearance.
What is your return policy for custom-made items?
Since our products are custom-sized to your specifications, we can only accept returns if the item is faulty. If you have any issues with fit or quality, please contact our support team within 14 days of delivery, and we will do our best to make it right.
Do you offer international shipping outside of the UK?
Yes, we ship our paracord gear worldwide. International delivery times vary depending on the destination, usually ranging from 7 to 14 business days. Please note that customers are responsible for any local import duties or taxes.